Chapter I. Selling Yourself on Paper
Functional Resume - Dislocated Worker #1
Josie lost her job when the COOP Supermarkets went out of business. She felt more confident in her job
search after working on this resume which shows off her value to an employer.
1408 Wisteria Boulevard
San Bernadino, CA 92402
(909) 655-8771
Objective: Position as Supermarket Assistant Manager Trainee
SUMMARY OF QUALIFICATIONS
9 years experience in the grocery industry, as head clerk, checker, and cashier.
Excellent reputation with customers as a competent, knowledgeable and helpful professional.
Enjoy my work and consistently greet customers with a smile.
Honest, reliable and productive.
CUSTOMER SERVICE
Developed a reputation for excellent customer service by:
- acknowledging the customer's presence and making eye contact.
- greeting customers in a friendly manner, and giving them full attention.
- taking time to answer a question or find someone else who could.
- exotic spices and ingredients.
ethnic foods.
- unusual gourmet items.
SUPERVISION
As Head Clerk, managed "front end" of the store:
- prepared daily schedules for staff of up to 18 clerks, to assure maximum checkstand coverage at all time.
- assigned staff to cover peak hours and continuous stocking.
ADMINISTRATIVE
Balanced checker's cash drawer with consistently high level of accuracy.
As Office Cashier for one year:
- accurately balanced books and balanced deposits.
- answered phones.
- prepared daily sales report.
- made deposits.
- processed returned checks.
- prepared monthly sales report for HQ.
| 1995-2004 | Retail Clerk |
COOP SUPERMARKET, San Bernadino, CA and MAYFAIR MARKET, San Bernadino, CA (bought by COOP in 1992) |
| 1991-1995 | Buyer's Assistant | CAPWELL'S, San Bernadino, CA |
| 1988-1991 | Manager's Assistant | RUSANN'S Clothing Store, San Jose, CA |
Business Classes, 1992 - SAN BERNADINO STATE COLLEGE
From The Damn Good Resume Guide by Yana Parker
